What Our Customers Actually Say
Real reviews from real homeowners across NE Georgia. See why families in Gwinnett, Barrow, Hall, and Walton counties keep calling us back.
We Don't Ask You to Take Our Word for It
Every flooring company says they do great work. Most of them have the same stock-photo website and the same "quality craftsmanship" tagline. That doesn't tell you anything.
What tells you something is what happens after the crew leaves. Did the transitions between rooms come out right? Did they actually show up when they said they would? Did they recommend the cheaper option when that's what made sense? That's what these reviews answer.
These are all from verified Google Reviews — real homeowners in Gwinnett, Barrow, Hall, and Walton counties who hired us and then took the time to write about it.
4.9 stars · 162 reviews on Google
"Southern Woods did an amazing job refinishing our hardwood floors! The entire experience was great. They were friendly and professional. The finished floors look incredible and really update the feel of the house. The dust-free refinishing really was dust-free. I was surprised by how little dust there really was after they finished. We also had Southern Woods replace the carpet in our master bedroom and they knocked that out in just a couple hours. Very efficient, professional crew."
"Zac and David did a great job with my floors. They made sure to clean up after themselves and fix any issues as they arose. The customer service was great and the floors turned out perfect."
"Exceptional is the first word that comes to mind with the service I received from Southern Woods Flooring. Zac was so flexible with my renovation delays from start to finish. He went above & beyond to work with my schedule. He was always available to answer questions. And of course a big thank you to the installers for such a beautiful job!"
"Southern Woods sanded and refinished the floors in 3 rooms and added wood floors in 3 additional rooms. They did a great job of matching the new floors with the old ones, delivering on-time service and an overall great experience. We would certainly recommend them and would use them again if we have further flooring needs!"
"I hired Southern Woods Flooring to install and stain hardwood flooring throughout my entire house. I worked with Rob, Zach and their crew. Everyone was very professional and diligent. The quality of their work is exceptional. They only use the best quality products. They were very responsive to all of my questions and issues throughout the entire process. They stand behind their work."
"Choosing Southern Woods Flooring was one of the best decisions I've ever made! From my initial consultation with Zac to the installation team's work, the entire experience was phenomenal. The flooring in my primary room and closets looks amazing. The craftsmanship is top-notch. The team arrived on time, were pleasant and professional, and thoroughly cleaned up after the installation. HIGHLY RECOMMEND!"
"We had a great experience working with Southern Woods on redoing our floors with LVP. Rob's lifetime of experience made the process go incredibly smoothly. He had an answer for every question we had. Alex and his crew did an awesome job on the install. At the end of the job Alex gave us a walk through of the house and went the extra mile to make sure our furniture was placed back where we wanted it."
"We recently had Southern Woods refinish our 20+ year old engineered hardwood floors. They turned out beautiful and look better than new! We had water damage in one corner that was filled in with some hardwood scraps we had saved and is now undetectable. Alma and crew were efficient, careful and communicated well regarding next steps. We're so glad we chose to give the engineered hardwood a longer life."
"Tiling, carpeting and wood flooring were done. All aspects of the process was met with professionalism and quality. Couldn't have ask for a better experience. Highly recommend Rob and his crew."
"This is the second flooring project Southern Woods has done for us and we could not be happier with their work. The first project was installing engineered hardwood in our master bedroom and finishing it on site. The floor is gorgeous."
"Due to water damage, the floors in my entire house had to be replaced. Carpet upstairs. Luxury vinyl downstairs. Rob was easy to work with, and answered all my questions. The installers got the entire house done in 1 day. It looks absolutely fantastic! The entire process was very easy."
"We are extremely satisfied with the work done by Southern Woods Flooring. Rob and his team were very attentive and responsive to our needs throughout the process. They replaced the upstairs carpet in our new home with hardwoods and downstairs carpet with LVP. We will recommend them to anyone in need of flooring."
"Southern Woods did a great job with new flooring for our home, as well as two bathroom remodels. They were friendly and easy to work with. We appreciated their attention to details and making sure our projects turned out just like we wanted!"
"Southern Woods did my tile floors, tile shower, and also my hardwood floors! I truly loved the tile installer and his professionalism. They turned out absolutely beautiful! I'll hire them again for my next project!"
"Robert and his team did an awesome job of restoring the wood floors in my parents home. The home was built in 1965 and has had carpet on them for the last 30 years. They also replaced the flooring in the kitchen and dining room and it looks great now."
"Wow! Talk about changing the look of the house! I just wish I'd done it years ago. The whole process was ridiculously easy. Zac came out, determined what was needed, gave a very fair price. The installation crew arrived on time and did an outstanding job. I couldn't be happier with the results."
The Review That Matters Most: They Call Us Back
A five-star review is nice. A second phone call is better. A lot of our work comes from homeowners who hired us for one room and came back for another — hardwood in the living room this year, tile in the bathroom next year, a garage coating the year after that.
That's the real test. Not whether someone's happy the day the crew finishes, but whether they pick up the phone again when the next project comes up.
Frequently Asked Questions
Yes. Every review on this page is from a verified Google Review left by a real homeowner who hired us. We don't edit, cherry-pick, or incentivize reviews. You can read all of them directly on our Google Business profile.
After your project is complete, search "Southern Woods Flooring" on Google and click the "Write a review" button on our business listing. We appreciate honest feedback — it helps other homeowners make informed decisions and helps us keep improving.
Yes. Our Google Reviews include feedback on hardwood refinishing, LVP installation, tile work, carpet, and concrete coatings. You can read through them to find projects similar to yours. If you want to talk to a past customer about a specific type of project, just ask.
We maintain a 4.9 star average across 162 Google Reviews. We're proud of that, but we know it's only as good as the next job. Every project gets the same attention to detail regardless of size.
Yes. If you'd like to speak with a homeowner who had a similar project done, let us know and we'll connect you with someone who's happy to share their experience. We've never had a problem finding willing references.
Ready to Talk Floors?
Stop by the showroom, call us, or fill out the form. No pressure. We'll look at what you've got, tell you what it needs, and give you an honest price.